Policies
Privacy policy
How Globe Expeditions collects, uses and protects your personal data, in line with India's Digital Personal Data Protection Act, 2023.
Last updated: 12 October 2026 · TBC: to be reviewed by the client's legal adviser before go-live
Who we are
Globe Expeditions, an online travel agency based in Bengaluru ("we") is the Data Fiduciary for the personal data you share on this website. Contact us at info@globexpeditions.com or +91 98867 23848.
What we collect
Only what we need to answer your request and make your booking:
- Your name, mobile / WhatsApp number, e-mail and city
- Trip details: places, dates, number of travellers, preferences and budget
- Traveller names exactly as on ID, when you confirm a booking
- Payment references (for example a UPI or bank UTR number) once you pay
We do not collect passport, Aadhaar or card numbers through this website. When an airline, hotel, cruise line or embassy needs identity documents, we ask for them only at the ticketing or visa stage, through a secure channel we tell you about. Card payments happen only on the payment gateway's own page; we never see or store your card number.
Why we use it
- To send you fares, quotes and itineraries
- To make bookings with airlines, hotels, cruise lines, tour operators and visa centres on your behalf
- To send e-tickets, vouchers, reminders and travel updates
- To keep accounting and tax records that the law requires
- To send offers, only if you agree; you can stop them at any time
Your consent
By submitting a form or messaging us on WhatsApp you consent to us using your data for the purposes above. You can withdraw consent at any time by writing to info@globexpeditions.com; this does not affect bookings already made.
Who we share it with
Only with the suppliers needed for your booking (airlines, hotels, cruise lines, ground operators, insurers, visa centres), our payment gateway, and authorities where the law requires it. For international trips, some of these suppliers are outside India. We do not sell your data.
How long we keep it
Enquiries that do not become bookings are deleted within TBC: retention period, e.g. 24 months. Booking and invoice records are kept for as long as tax and accounting laws require.
How we protect it
Our records are kept in a password-protected back-office system on secure (HTTPS) hosting, accessible only to our staff.
Your rights
- Ask what personal data we hold about you
- Ask us to correct or update it
- Ask us to erase it, unless the law requires us to keep it
- Nominate a person to exercise these rights on your behalf
- Raise a grievance with us, and if not resolved, with the Data Protection Board of India
Children
Bookings for travellers under 18 must be made by a parent or guardian.
Grievance contact
Grievance officer: TBC: name · info@globexpeditions.com · +91 98867 23848. We will reply within the time the law requires.