Cancellation & refund policy

How to cancel

Send your cancellation request on WhatsApp to +91 98867 23848 or by e-mail to info@globexpeditions.com, with your booking reference. The time we receive your message is the time used to work out charges.

Flight, train and bus tickets

• Cancellation and change charges follow the airline's, railway's or bus operator's fare rules for your ticket. Some fares are non-refundable.
• Our service fee is TBC: refundable / non-refundable.
• Railway refunds follow Indian Railways refund rules.

Hotels

Hotel cancellation follows the policy shown with your hotel quote. Non-refundable rates cannot be cancelled for a refund.

Holiday packages

• A 50% advance is needed to reserve; the balance is due 25 days before travel.
• Any postponement or cancellation attracts charges, which depend on how close to the travel date you cancel and on supplier charges already incurred: TBC: cancellation slabs, e.g. % of package cost by days before travel.
• Any unused part of a confirmed tour (for example a missed sightseeing or meal) is not refundable.
• Bank charges for international transfers are not refundable.

Cruises

Cruise cancellations follow the cruise line's cancellation schedule, shared with your quote.

Visa services

Embassy and visa-centre fees are not refundable once an application is filed, whatever the decision.

Refund timelines

Once a supplier refunds us, we pay your refund within TBC: number of working days to the original payment method (gateway, UPI or bank account). Gateway payments are refunded to the same card or account.

If we cancel

If we or a supplier cancel your booking, we will offer an alternative or a full refund of the amount we received for the cancelled service.